FAQ
How long will it take to receive my order?
- 3-5 business days.
Can I track my order?
- Yes, we can provide you with a tracking number for your order.
Where do you ship?
- We currently only ship in the United States.
What payment methods do you accept?
- We accept Visa, Mastercard, American Express, PayPal, Discover, and AMEX.
If I received a damaged/defective pair, what do I do?
If you believe you’ve received a damaged or defective item, please email us at info@ouisunglasses.com and be sure to include the following information:
- The original order number & your current shipping address
- Photographs of the defective or damaged items
Do you do express shipping?
- Yes, however, there is an extra cost for express shipping.
How can I cancel my order?
- To cancel or change your order, you must email us at info@ouisunglasses.com as soon as possible after completing your order.
If you have any other questions, please contact us and we will get back to you as soon as possible. 🖤